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What do Performance Reviews and Santa Clause have in Common – 8 years on.
For eight years I have been commenting on how similarities between Performance Reviews and Santa Clause have changed over time. This year I thought I’d ask AI (in this case CoPilot) “what do performance reviews and Santa Clause have in common? Here’s CoPilot’s verbatim response. “Ha! More than you might think. Here’s a fun (and a little-too-real) look at what performance reviews and Santa Claus have in common. The Naughty/Nice List: Both involve judgment against a list—
Mark Shaw
Dec 27, 20252 min read
How to Deal With Entitled Employees; A Follow-Up
My recent post discussing how to deal with entitled employees received such a strong positive response that I wanted to share more specific details on my original argument. To recap, if ‘perceived entitlements’ is the issue, I argued the best way to address the issue is to ask, ‘what is the business problem caused by the employee’s behaviour (entitlement claim) and how can I solve that problem?’ Then I argued this is different from the traditional approach advocated by
Mark Shaw
Dec 4, 20252 min read


Simplicity is essential.
In the July 2025 edition of HRMonthly, the AHRI National President, Michael Rosmarin, referenced research that found employees in...
Mark Shaw
Jun 18, 20252 min read


Why mandatory training is no longer fit for purpose
While mandatory training has become an increasing popular practice to use over the past decade, in my view it is no longer fit for...
Mark Shaw
Mar 27, 20252 min read
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